FREQUENTLY ASKED QUESTIONS

An extract is a preparation method that concentrates ingredients and compounds—in this case, from hemp. Hemp extract consists of phytocannabinoids such as terpenes and flavonoids from the hemp plant biomass.
Below is a list of the concentrations of our hemp extract oils.

17 mg CBD per 1 mL oil
Contains at least 28 mg of hemp extract per 1 mL, providing 17mg of naturally occurring phytocannabinoids

Original Formula
Contains at least 86 mg of hemp extract per 1mL, providing 50mg of naturally occurring phytocannabinoids

60mg/1mL CBD Oil  
Contains at least 120 mg of hemp extract per 1 mL, providing 60mg of naturally occurring phytocannabinoids

BD is short for cannabidiol. It is a mighty phytocannabinoid found in hemp and known for supporting the body and mind in various ways. *

CBD specifically, comes from the flowers and leaves of the hemp plant. (Not to be confused with hemp seed oil that comes from hemp seeds and contains no cannabinoids.)

Why it works: The human body has a vast network of receptors, called the Endocannabinoid System (ECS), which helps us maintain overall wellness and keeps many of our physical processes moving in the right direction. CBD works with those receptors, helping to keep us in good health. * Learn more about the endocannabinoids system.

A number of the Oscity products are certified organic, and we are adding more over time. We can proudly say that all our hemp is now grown on certified organic U.S family farms. We have always grown with sustainable organic practices, but now have the official certification at the farm!

Our farms abide by the highest quality standards, and we plant our crop only after the soil and water sources have first been tested extensively. We pledge to never use harsh synthetic pesticides on our plants. If we do need to use plant protection products, which is very, very rare, we ensure that they’re certified organic and will not impact our final product with any residues.

Just having certified organic hemp, however, doesn’t mean our products get to be certified organic. Every step in the manufacturing process must be certified organic as well for an organic seal to be allowed on the bottle. We are working diligently on this, so you could see a few products be certified organic before others are. If you're curious about what products are USDA certified organic, the answer is: some are currently and more will be in the future. Read on to learn more!

Cannabinoids are a group of fatty compounds found in hemp but also produced by other plants and the human body. They are the primary chemical compounds produced by the cannabis plant.

Hemp can produce more than 100 different phytocannabinoids naturally. Of the 100+ non-intoxicating phytocannabinoids, Cannabidiol (CBD) is the most widely known. Others include Cannabigerol (CBG), Cannabichromene (CBC), Cannabinol (CBN) and, more.

Oscity's full-spectrum extracts tap a unique assortment of hemp's phytocannabinoids, plus terpenes, flavonoids, and other valuable hemp compounds to help support the body. *

Cannabinoids interact directly or indirectly with the Endocannabinoid System (ECS), which is present in all living beings except insects.

The Endocannabinoid System (ECS) is a collection of cell receptors within a mammal's body. Scientists discovered this system in the 1990s.

Phytocannabinoids work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system that helps support homeostasis and overall good health. * This receptor system exists throughout the entire body, including the immune system, the central nervous system, and within many organs. The ECS accepts our body’s self-produced endocannabinoids as well as the phytocannabinoids found in hemp.

The ECS is designed to support cells and healthy immune system function, in reaction to fluctuations in our external environment. * A human's ECS affects many regions of the body, including functions of the immune system, the central nervous system (including the brain), organs, connective tissue, and glands.

The ECS supports various biological tasks, including energy & balance, immune function, memory, metabolism, sleep, and the function of the autonomic nervous system. *

Oscity products are full-spectrum extracts that include a range of beneficial compounds found in hemp, including phytocannabinoids and other phytocompounds (such as terpenes and flavonoids) that work to support your body’s endocannabinoid system.

Supplementing with cannabinoids from plants (phytocannabinoids) can support our body’s endocannabinoids, and the ECS's major receptors, CB1 and CB2. This helps to maintain proper balance. *

The Entourage Effect is a phrase coined in 1998 by two Israeli scientists to describe their findings that taking a range of natural compounds found in cannabis is more beneficial than just taking a single molecule compound alone.

Oscity products are full-spectrum extracts that include a variety of phytochemicals. These beneficial compounds include a range of phytocannabinoids, terpenes, and flavonoids.

Cannabidiol or CBD for short, is non- intoxicating phytocannabinoid. Phytocannabinoids are chemical compounds found in hemp plants. There are over 100 different phytocannabinoids that can be found in hemp.

Research shows significant potential for phytocannabinoids to support general health & wellness. *

Hemp Oil is the essential oil produced from the leaves, buds, and stem of the hemp plant. Hemp oil can be extracted by both mechanical and chemical means. In the extraction process, the oil retains a range of the phytocannabinoids, terpenes, and flavonoids found naturally in hemp. Oil that comes from only the seeds of hemp—hemp seed oil—does not include all of the same plant compounds and is primarily composed of dietary fats.

Oscity products are full-spectrum hemp extract with a full spectrum of phytocannabinoids, terpenes, and flavonoids. Phytocannabinoids are phyto-compounds produced by the hemp plant. Cannabinoids work with the mammalian Endocannabinoid System (ECS), which is a vast receptor system to support homeostasis. * The ECS accepts our body’s internal endocannabinoids as well as the phytocannabinoids found in hemp.

scity products do not need to be refrigerated, but if you prefer to take it when chilled, you can store it in the fridge without it impacting anything. We recommend storing your item where the bottle isn't exposed to constant light and/or heat. For further questions, please contact our Customer Care team at info@oscity.comor call us at 251.234.3280.

Oscity hemp extract tinctures come with a dropper for easy use. Keeping the dropper clean and void of any bacteria is essential for your health and the preservation of the hemp extract. If you choose to use the dropper for oral application of our hemp extracts, take special care to keep it from coming into contact with your mouth. It is recommended that you clean the dropper after each use with an alcohol swab to ensure proper storage.

Much like the consumption of poppy seeds may lead to a positive drug test for opioids, the consumption of certain hemp products may lead to a positive drug test for tetrahydrocannabinol (THC). THC is inherently present in trace amounts in hemp plants. The legal limit of THC in hemp is no more than 0.3%.

Furthermore, the underlying science behind the conversion of certain cannabinoids, for example cannabidiol (CBD), when consumed, to other related cannabinoids, like THC, is not yet fully understood. Although the risk is low, individual biochemistry, the possibility of conversion of cannabinoids, and the possibility of trace, but legal, amounts of THC inherent in hemp products, we strongly suggest consulting your healthcare provider before consuming any hemp products if you are subject to drug testing.

Looking for a Certificate of Analysis? All testing records from March 1st, 2022 onward are available to download here. Please email Customer Care at info@oscity.com with your lot number to receive a copy of your Certificate of Analysis.

Oscity products do not need to be refrigerated, but if you prefer to take it when chilled, you can store it in the fridge without it impacting anything. We recommend storing your item where the bottle isn't exposed to constant light and/or heat. For further questions, please contact our Customer Care team atinfo@oscity.comor call us at 251-234-3280.

Yes, products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. Our products are not made with any additives or dyes to standardize the color. You’re left with 100% natural CBD oil—the way nature intended. If you experience a color difference from product to product that is due to the natural, seasonal variation in our hemp crops. We thoroughly test each batch to ensure that the amount of hemp extract stays consistent in each product.

Yes, our Oscity topical formulas are made with full-spectrum hemp extract.

Plant-based cannabinoids refer to compounds that come directly from plants. On our packaging, it's how we denote the amount of CBD inherent in each product. CBD (Cannabidiol) is one of many beneficial compounds found in hemp. Science has shown that CBD, along with many of the other compounds found in hemp, can play an important role in wellness.

Our Hemp-Infused heating and Cooling Gels were formulated for a more mindful wellness routine and features menthol, arnica, and full-spectrum hemp extract. Our 100 mL, airless pump dispenses a dime-sized amount of product per use, which we recommend using anywhere on the body you want a cooling effect for serious soothing. Avoid contact with eyes. 

As with any dietary supplement, we recommend consulting your physician prior to adding hemp extract with naturally occurring CBD to your daily routine.

We charge sales tax in several states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to.

Please note: We are currently using UPS Mail Innovations for all ground shipping orders, which involves both the U.S. Postal Service and UPS. All orders start out with UPS, but some do get routed to local post offices for final delivery. Our warehouse team will issue all customers a USPS tracking number, which can be used on either shipping company’s website for detailed tracking. Ground Shipping & Handling generally takes 5-7 business days from the time an order is placed to arrival at your door.

Oscity products are sold or shipped across the United States.

es, we do ship to PO Boxes via UPS Ground Shipping only.